Yesterday we started to do two things, installing windows and installing security. The windows installation started just fine. The installation guy showed up earlier than I thought - I guess had to get up earlier than usual. The boxes were unpacked and straps removed. But before installing windows, we had to uninstall the old one. Messy job, but the guy did good job to cover his tracks - oh boy he talked a lot. While installing windows, why not install the security at the same time. The Internet security expired so we needed to install new version - and this is where all the mess started - I mean real mess started, not physically, but computer wise. I rather have messy house when installing windows, and not messy computer, because things can be lost. Well the real issue we had started with the order of three licenses, and every license needed to be downloaded from the site. I thing its stupid, but then we don't have much to say, just do as they say, and we still did our way thinking whatever we downloaded first time would still work. I guess not. Well then the security lady from India, and I am here in Canada, is taking over my computer. Should I trust her, god knows what they can do to your computer and disappear from face of this Earth, and I wouldn't even know where to look. She is in. Eight hours later, the scan still doesn't work, got the blue screen of death twice, she kept repeating like a broken record its not them, and the window guy is about to leave having all the windows in.